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Legal

Terms of Use

These Terms govern your access to and use of tayanasolutions.com. By using the Site, you agree to be bound by these Terms.

Last Updated: April 2026

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Preamble

These Terms of Use govern your access to and use of the Tayana Solutions website at tayanasolutions.com. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you should not use the Site.

Tayana Solutions is an AI consulting and enterprise services firm. The Site is operated for informational, marketing, and business development purposes. Actual service engagements are governed by separate written agreements between you and Tayana Solutions.

1. Acceptance of Terms

By accessing and using the Site, you agree to be bound by these Terms and our Privacy Policy, including any updates or modifications. We may revise these Terms from time to time and will post the updated version on this page. Updated Terms are effective as of the date of posting.

2. Usage Restrictions

You agree to use the Site only for lawful purposes and in accordance with these Terms.

Prohibited Activities

You may not copy, distribute, transmit, or otherwise use any content from the Site without prior written consent from Tayana Solutions. You may make one copy of any material for personal, non-commercial use, provided you do not modify or remove any copyright or trademark notices. You will not violate any applicable local, state, federal, or international law or regulation while using the Site.

Intellectual Property

All materials on the Site are protected by intellectual property laws. Content is provided for lawful purposes only.

Automated Access

You agree not to use automated scripts, robots, scrapers, or other automated means to access or collect data from the Site. This includes actions that could impose an unreasonable load on our infrastructure, interfere with Site functionality, harvest email addresses, or bypass any security measures.

3. Usage by Minors

The Site and its services are not intended for individuals under the age of 18. By using the Site, you represent and warrant that you are at least 18 years old. If you are under 18, you must not use, access, or register on the Site.

4. Service Engagement Terms

Marketing and Lead Generation

This Site is operated for marketing and business development purposes. All consulting, implementation, and managed services are provided by Tayana Solutions under separately executed service agreements.

No Online Transactions

The Site does not process payments or provide instant service purchases. All service engagements are conducted through direct communication and formal written agreements.

Binding Obligations

Pricing, deliverables, timelines, and other binding obligations exist only in signed service agreements. Content on the Site is informational and does not constitute a binding offer or contract.

Website Terms Binding

By engaging with Tayana Solutions through the Site, including through discovery conversations, proposal requests, or any intake process, you acknowledge that all terms, policies, disclaimers, and limitations published on the Site govern the services provided.

5. Communications

By using the Site or contacting Tayana Solutions through the Site, you agree to receive emails from Tayana Solutions. These communications may include responses to inquiries, service information, and relevant updates.

You may opt out of non-essential communications by contacting us directly at info@tayanasolutions.com.

6. Informational Content

Demonstration and Educational Content

All content on the Site, including use case descriptions, implementation examples, ROI estimates, demonstration videos, blog articles, and podcasts, is provided solely for general informational and illustrative purposes. Such content may be derived from sample data, generic industry examples, publicly available sources, or conceptual scenarios.

This content does not constitute professional advice, guarantees of specific results, comprehensive representation of all scenarios, commitment that your implementation will match examples, or endorsement of particular methodologies.

Your Responsibility

You are solely responsible for conducting your own evaluation before engaging services, testing functionality in your environment, verifying compatibility with your requirements, seeking professional guidance as appropriate, and making informed decisions based on your own judgment.

Tayana Solutions expressly disclaims any liability arising from reliance on Site content, including any mismatch between demonstrated features and your actual needs, or from any inaccuracies, omissions, or incomplete information.

7. AI Services Terms

Third-Party AI Platforms

Our services involve configuration and integration of third-party AI platforms, including but not limited to OpenAI, Anthropic, Retell AI, n8n, and Supabase.

Platform Responsibility

You are responsible for procuring and maintaining all necessary third-party platform subscriptions. Platform availability, pricing, policies, and data handling are governed by each platform provider's terms. Tayana Solutions has no liability for platform downtime, API changes, pricing modifications, or policy violations by third-party providers.

AI Output Limitations

AI systems are probabilistic in nature and may generate inaccurate, incomplete, biased, or unexpected outputs. Tayana Solutions makes no warranties regarding the accuracy, reliability, completeness, or fitness for purpose of AI-generated outputs.

Your Validation Required

You assume sole responsibility for validating, approving, and determining the fitness of AI outputs for your business purposes. AI outputs should not be used for regulated decisions without appropriate human review and oversight.

No Workforce Guarantees

Our services do not guarantee workforce reduction, headcount savings, or employee replacement outcomes. AI agents are designed to assist staff with exception handling, not replace human judgment or accountability.

8. Platform Access Terms

Tayana Solutions operates proprietary platforms that may be made available to clients as part of service engagements. These include Orion (AI and process training), Cosmos (agent organization and hierarchy), Nebula (CRM), and Sirius (agent configuration and management).

Account Responsibility

If you are granted access to any Tayana platform as part of a service engagement, you are responsible for maintaining the confidentiality of your access credentials and for all activity that occurs under your account.

Acceptable Use

Platform access is granted solely for the purposes defined in your service agreement. You may not reverse-engineer any Tayana system, extract proprietary configurations or data structures, or access features or data beyond the scope of your engagement.

Platform Terms Precedence

In any conflict between these Terms and a separately executed service agreement governing platform access, the service agreement governs.

9. User Content

Permission to Use

By submitting content, including feedback, questions, or information, through the Site, you grant Tayana Solutions permission to use such content to respond to your inquiry and improve our services, in accordance with our Privacy Policy.

Content Restrictions

You are solely responsible for any content you submit. You may not submit content that is defamatory, harmful, violates intellectual property rights, or violates any applicable law.

No Obligation

Tayana Solutions is not obligated to post or respond to any user content. We reserve the right to delete any content that violates these Terms or is deemed inappropriate.

10. Intellectual Property

All content on the Site, including text, graphics, logos, images, methodologies, and frameworks, is the property of Tayana Solutions or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works based on any content from the Site without express written permission from Tayana Solutions.

Service Deliverables

Intellectual property rights in service deliverables are governed by separate service agreements, not by these Terms of Use.

11. No Warranty

Tayana Solutions provides the Site and its content as is without any representations or warranties, express or implied. All implied warranties, including warranties of title, merchantability, fitness for a particular purpose, and non-infringement, are hereby disclaimed.

We do not warrant that the Site will be error-free, uninterrupted, or free from harmful components. Your use of the Site is at your own risk.

Nothing on the Site constitutes a guarantee of specific business results, ROI, time savings, or other outcomes from engaging our services.

12. Limitation of Liability

In no event shall Tayana Solutions be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the Site or its content, even if advised of the possibility of such damages.

Tayana Solutions is not responsible for any errors or omissions in Site content, including service descriptions, pricing, or availability.

Liability for actual service delivery is governed by separate service agreements, not by these Terms of Use.

13. Indemnification

You agree to indemnify, defend, and hold harmless Tayana Solutions, its officers, directors, and employees from any claims, demands, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of: your use of the Site, your violation of these Terms of Use, your reliance on Site content for business decisions, or any misrepresentation you make regarding your authority or capacity.

14. Third-Party Links

The Site may contain links to third-party websites for your convenience or reference. These links do not constitute an endorsement by Tayana Solutions of the linked sites. Tayana Solutions does not control or assume responsibility for the content or practices of any third-party website. Accessing any linked site is at your own risk.

15. Privacy and Cookies

Your use of the Site is also governed by our Privacy Policy and our Cookie Policy, both available at tayanasolutions.com. Please review those documents to understand how Tayana Solutions collects, uses, stores, and protects your personal information, and how cookies and similar technologies are used on the Site.

16. Trademarks

All trademarks, service marks, logos, and trade names displayed on the Site are the property of their respective owners. Tayana Solutions, Orion, Cosmos, Nebula, Sirius, and related marks are trademarks of Tayana Solutions.

Use of third-party trademarks, including Acumatica, NetSuite, Microsoft Dynamics, SAP, Sage, OpenAI, and Anthropic, is solely for descriptive purposes and does not imply any partnership, endorsement, or affiliation unless explicitly stated.

17. Feedback and Suggestions

Any feedback or suggestions you provide to Tayana Solutions will be used at our discretion without any obligation or compensation to you.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws principles. Any disputes arising from the use of the Site that are not resolved under Section 19 shall be subject to the exclusive jurisdiction of the state and federal courts located in Fulton County, Georgia.

For service engagements, governing law and jurisdiction will be specified in the formal service agreement between you and Tayana Solutions.

19. Dispute Resolution

Any dispute arising from use of the Site shall first be submitted to good faith negotiation between the parties. If negotiation does not resolve the dispute within 30 days, either party may pursue mediation or, if applicable, arbitration as specified in any service agreement in effect between the parties.

Disputes solely related to Site use and not covered by an active service agreement shall be resolved in accordance with the laws specified in Section 18.

20. Entire Agreement

These Terms of Use govern your use of the Site. For service engagements, the executed service agreement governs the relationship between you and Tayana Solutions. In any conflict between these Terms and a service agreement, the service agreement prevails on matters of service delivery.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

21. Changes to Terms

Tayana Solutions reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated Last Updated date. Updated Terms are effective immediately upon posting.

It is your responsibility to review these Terms periodically. Continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

22. Export Compliance

By using the Site and engaging our services, you represent and warrant that you comply with all applicable U.S. export control laws, sanctions regulations, and trade restrictions. You will not use our services in any manner that violates such laws or regulations.

23. Data Ownership

All data you provide to Tayana Solutions, including business information, operational data, and system data, remains your property. Tayana Solutions uses your data solely to deliver services as specified in your service agreement and as described in our Privacy Policy. Tayana Solutions does not claim ownership of your business data.

24. Contact Us

For questions or concerns regarding these Terms of Use, contact Tayana Solutions at:

Email:info@tayanasolutions.com
Website:tayanasolutions.com/contact

Tayana Solutions will respond to inquiries as promptly as possible.

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