Tayana Solutions operates tayanasolutions.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
Tayana Solutions provides AI consulting services, AI agent development, training programs, platform services, and professional services to our clients. Whether you are an existing client, a prospective client, or a job seeker, this Privacy Policy applies to your interactions with our site across the USA and Canada.
Personal Information refers to any information that can be used to identify you, such as your name, email address, phone number, and other contact details.
Cookies are small data files stored on your device that help us improve your browsing experience.
You or Your refers to the individual accessing or using the site.
a. Personal Information You Provide
We may collect the following when you contact us, request information, engage in discovery conversations, or enter into service agreements: contact information (name, company, title, email, phone), professional information (job title, industry, company size, operational systems in use), project information (business challenges, exception processes, operational requirements), and any additional information you choose to provide.
b. Automatically Collected Information
We may automatically collect device information (IP address, browser type, operating system), usage data (pages visited, time spent, navigation patterns), and cookie data (see our Cookie Policy for full details).
c. Information from Third Parties
We may receive information about you from third-party sources such as business partners, vendors, and social media platforms.
We use the collected information to provide and evaluate services you have requested, respond to inquiries and provide relevant service information, analyze usage patterns to improve our site and service offerings, and fulfill legal obligations and protect our rights.
a. Service Providers
Trusted third-party vendors who assist in operating our business, such as email service providers and customer support platforms. These providers are contractually obligated to protect your information.
b. Affiliated Service Entities
Services may be delivered in partnership with affiliated entities including ERP AI Agent and other practice area partners. Your information may be shared with these entities to deliver services to you.
c. Business Partners
Partners who offer complementary services or products. If you participate in a joint webinar, your contact information may be shared with that partner.
d. Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
e. Corporate Transactions
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
f. Aggregated Data
We may share aggregated, non-identifiable information for analytical purposes with third parties.
Our services involve configuration and integration of third-party AI platforms such as OpenAI, Anthropic, Retell AI, n8n, Supabase, and others. When you engage our services, your data may be processed by these platforms according to their respective privacy policies. We do not control these platforms' data handling practices. We are not responsible for how these platforms collect, use, or store your data.
a. Access and Correction
You have the right to access and update your personal information by contacting us directly.
b. Opt-Out Options
You can request removal from any email communications by contacting us directly. You may also object to use of your personal information for direct marketing at any time.
c. Data Portability and Deletion
Under certain circumstances, you may request a copy of your personal information or request that we delete your data. Contact us using the information provided below.
Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have received such information, we will delete it from our records.
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can control cookies through your browser settings. Disabling cookies may affect site functionality. See our Cookie Policy for full details.
Our site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this Policy periodically.
By using our site, you consent to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our site.
California (CCPA)
California residents have the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. Contact us to exercise any applicable rights.
Canadian Residents (PIPEDA)
Residents of Canada are protected under PIPEDA and applicable provincial privacy legislation. You have the right to access your personal information, understand how it is being used, and withdraw consent subject to legal or contractual restrictions. Contact us at info@tayanasolutions.com to exercise these rights.
Other Jurisdictions
If you are located outside the USA or Canada, additional rights may apply under local law. Contact us to discuss your specific circumstances.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:
Email:info@tayanasolutions.com
We will respond to your inquiries as quickly as possible.