Importing Multiple Payroll Entries in Acumatica
This podcast walks through a common Acumatica challenge and explains its simple solution.
Challenges
- Importing multiple payroll entries for the same employee in a single pay period can be difficult in Acumatica. Clients may receive error messages during import or when attempting manual entry, including an “existing paycheck” error.
- Acumatica error messages are not always helpful in identifying the cause of the problem. This can make troubleshooting challenging.
Solution and Benefits
- The root of this problem is that the Acumatica system only allows one open adjustment entry per employee per pay period at a time. This is likely a security feature designed to prevent duplicates or errors.
- The solution is to release the first open adjustment entry, changing its status from “Open” to “Released.” Once the first entry is released, the remaining entries can be imported or entered manually without issue.
- Understanding the logic behind Acumatica’s limitations is key to efficient problem solving. This approach can be applied to other data imports or workflows in Acumatica.
- Tayana Solutions, an Acumatica services partner, has a team of experts who can provide affordable solutions to Acumatica challenges. They can be reached at 678-910-2774.
By understanding the system’s limitations and working within them, users can overcome challenges and unlock the full potential of Acumatica.