Troubleshooting Acumatica Device Hub Printing Issues
This video offers a step-by-step guide to resolving Acumatic Device Hub configuration issues after an upgrade.
Challenges
- Printing labels directly from the Acumatica ERP system stopped working after an upgrade.
- Syncing Acumatica data with Excel was not working properly.
Solution
The solution involves several steps, including:
- Reinstalling the Device Hub: Navigate to build.acumatica.com, select the correct version and compatibility, and download the Device Hub installer. Run the installer as an administrator.
- Configuring the Device Hub: Connect the Device Hub to your Acumatica instance, add and configure the necessary printers, and set up paper size and format preferences.
- Updating Acumatica Settings: Go to the Sales Order Preferences screen in Acumatica, update the printer list, and ensure the “Print with Device Hub” setting is enabled for relevant order types.
Benefits
- Resolves printing label issues, allowing users to print directly from Acumatica.
- Enables seamless data syncing between Acumatica and Excel.
- Provides a smooth and efficient workflow for order processing and label printing.